Buyers undertake to pay the Program Price to as specified in the Confirmation Order. Buyers are responsible for providing a valid means of payment, including, without limitation through one of the available payment method on our website.

An online payment may be governed by a Seller’s Terms and Conditions in addition to this Agreement. You undertake to review such Seller’s Terms and Conditions prior to making any payment on and any online payment made by a Buyer shall be deemed to constitute evidence of the Buyer’s acceptance of such Seller’s Terms and Conditions and related privacy policy.

Buyers agree and acknowledge that the Program Price (or part thereof) is not refundable.

After a Buyer successfully makes a payment to, shall send confirmation of the amount received. The Seller shall issue an invoice for this transaction, to Upon request and upon receipt of such invoice from the Seller, shall send an invoice to the buyer.

Buyers agree and acknowledge that has the right to delay or decline purchases of any Program for any reason. Limits may apply to the amount and number of Programs you can buy through the Online Shop.

We offer refunds on a discretionary basis, and each refund request is looked at individually. We do our best to provide a refund where possible, but please note that games that have been played or keys that have been redeemed are ineligible for a refund. Refund requests have to be submitted within 24 hours of the delivery of the key by the Vendor to the Purchaser or Customer.

If you are unhappy with your purchase for any reason, please get in touch with us by logging a support ticket at

Buyers may pre-order Programs through the Online Shop. Buyers agree and understand that they are required to pay for the pre-order Programs on the date of the order but the Program will be sent to the Buyer on the date indicated on the Online Shop.

Although shall use its best endeavours to deliver the CD keys for the pre-ordered Program prior to the official release date indicated on the Online Shop, does not guarantee that the CD keys for the pre-ordered Program shall be delivered prior to the official release date. shall not be responsible for any delay and/or failure in connection with the delivery of any pre-ordered Program. may only guarantee the delivery of the CD keys that it receives from the Sellers.

Buyers acknowledge that the price of the pre-ordered Program may vary from time to time. Buyers further acknowledge that the sale of the pre-ordered Program may be revoked for any reason, in which case the Program Price paid for the pre-ordered Program shall be reimbursed by the Seller.